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Privacy Policy

Last updated: March 20, 2026

Bloom and Stone Outdoor Designs LLC ("we," "us," or "our") operates the website bloomandstonedesigns.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Fill out a contact or consultation request form
  • Call or email us
  • Subscribe to our newsletter or updates
  • Request a quote or schedule a consultation
  • Opt in to receive SMS/text messages

This information may include your name, email address, phone number, street address, project details, and any other information you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Device type (desktop, mobile, tablet)

This information is collected through cookies, web beacons, and similar tracking technologies. We use Google Analytics to analyze website traffic and usage patterns.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Provide project estimates and proposals
  • Communicate with you about your project or our services
  • Send transactional messages related to your project
  • Send marketing communications if you have opted in
  • Improve our website and services
  • Comply with legal obligations

SMS/Text Messaging

If you opt in to receive SMS/text messages from Bloom and Stone Outdoor Designs LLC, the following terms apply:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information collected as part of our SMS program, including phone numbers and opt-in data, is used exclusively for the purpose of sending messages from Bloom and Stone Outdoor Designs LLC.
  • Opt-in: By providing your phone number and checking the SMS consent box on our contact form, or by texting a keyword to our business number, you consent to receive text messages from us. Consent is not a condition of purchase.
  • Message frequency: Message frequency varies. You may receive appointment confirmations, project updates, follow-up messages, and occasional promotional messages. We estimate 1-5 messages per month.
  • Opt-out: You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent.
  • Help: For help or questions about our text messaging program, reply HELP to any message, or contact us at (904) 874-0494 or jmoyer@bloomandstonedesigns.com.
  • Message and data rates may apply. Your carrier's standard messaging and data rates apply to all messages sent and received. Bloom and Stone Outdoor Designs LLC is not responsible for any charges from your carrier.
  • Supported carriers: Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. You can control cookie settings through your browser preferences. Disabling cookies may limit some website functionality.

We use the following types of cookies:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our website (Google Analytics)
  • Session recordings: We may use Microsoft Clarity to understand how users interact with our website through heatmaps and session recordings. Clarity does not collect personally identifiable information.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Companies that help us operate our website, process forms, or deliver services (e.g., web hosting, email services, analytics providers)
  • Legal requirements: When required by law, court order, or governmental regulation
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us at jmoyer@bloomandstonedesigns.com or (904) 874-0494.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: